Few things make you feel more helpless than a disaster in your home. And when water comes gushing out from under your washing machine or toilet, it’s not always easy to think straight.
We’re here to help you in all of these accidental and damaging incidents, and ideally before they happen so we can help you prevent them from happening!
Here is a list of what you should and shouldn’t do when you experience a home-based water emergency:
1– Safety Is Your First Priority
- Check to see if you’re standing on wet carpet or floors before you touch or use electrical equipment or appliances. This also goes for unplugging the appliance that caused the water damage.
- Even if you are using electrical equipment in a dry area, if it is or was water damaged, do not use it.
2– Stop Water Flow and Prevent Further Damage
- Is the water source a burst or leaking pipe? Look for the closest shut-off valve and shut it off.
- Is the water coming through a leak in the roof or broken windows? Use plastic sheeting or tarps to cover the roof or windows. Weather conditions could make this difficult, so please be safe on the roof or a ladder.
3– Take Note of the Damage
- Many of us now have smartphones, and it’s a good way to document any damage by taking photos and videos. If you don’t have one, try to borrow one, or use other cameras as available.
- Don’t throw away damaged items! The claims representative is likely to want to inspect them to assess damage.
- If temporary repairs are necessary, keep a list of what was done and any receipts associated with the repairs.
4– Cleaning Up the Damage
- Don’t leave wet items in their place; move them to a dry area.
- Use towels to mop and blot up as much water as possible.
- Use coasters, wood blocks, plastic or aluminum foil under furniture legs resting on wet carpet.
- If an area rug is wet, remove it, as the dye can stain flooring, carpeting and even wood floors.
- Use fans to circulate air and start the drying process, but only use fans in a dry area safe for electrical appliances.
5– Repair the Damage
- Once you’ve reported your claim, use a reputable water damage restoration company to fix the damage.
- If the damage is less than 10 square feet in size, you might be able to repair the damage yourself, according to the EPA.
- But they also say that water restoration work should be done within 24-48 hours to prevent mold damage, which can be much more costly to repair than water damage.
- Also, if the water that caused the incident was contaminated or from sewage, you need a professional to clean it up. Do not attempt it yourself.
Still have questions? Call us! That’s what we’re here for. 714-838-1911
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