Water, Fire and Mold Damage: When to Call the Professionals


It’s something we all dread hearing—the sound of water running when you haven’t turned anything on. No one’s taking a shower. There’s no laundry load in the wash. So what is making that noise? And your worst fears are confirmed—you have a slab leak, a burst pipe or a overenthusiastic diswasher that has flooded your kitchen.

A water leak or flood can be devastating to the contents of your home or business. But sadly, the damage doesn’t end there. If you don’t get the property cleaned properly, you’re likely to have mold. And mold remediation is usually three times more expensive than water damage clean up. And, with all the wildfires in California right now, fire damage is a very real and terrifying possibility.From an insurance standpoint, you need to hire a company who knows how to deal with an insurance claim as well as restore your home or business to its former glory. Ideally, you’ll need them to do both in a very timely manner.

One of the local restoration companies that we have had great results with is ServiceFirst Restoration, Inc., a restoration company in Laguna Niguel. Our clients have had nothing but positive things to say about their service, their work and their professionalism. The CEO and founder, Christian Rovsek, is not just the business owner. He knows the business inside and out, as an IICRC-certified water restoration technician; an anti-microbial, fire and smoke remediation technician; EPA Lead Safe certified; and an asbestos contractor supervisor. The staff members who are on call are also certified and have years of experience in the industry.

So when would you need to call a company like ServiceFirst? When you experience water intrusion and flooding, which can occur from many different places in residential or commercial property. For instance, a dishwasher or toilet supply line could break, or leakage from an angle stop to a bathroom or kitchen sink. Drain lines, from such sources as a dishwasher, washing machine, shower or toilet, can clog or back up and cause serious flooding. Pipes in walls, under homes or in crawl spaces can burst—this can even happen in concrete footing or slabs, causing a “slab leak”. We’ve had a few clients with slab leaks, and that’s not an easy fix.

But problems can also come from outside the home just as easily. During heavy rain, water intrusion or flooding often happens, especially in areas where slopes or landscaping allow water to pool along the edge of the foundation. Heavy winds can create “wind-driven rain” that works its way up underneath shingles and through the tar-paper barrier. This can cause perfectly good roofs to spring leaks, causing minimal to severe damage in multiple locations in your home.

We’d like to remind everyone that the weathermen are predicting a very wet winter, thanks to El Niño. And if it does hit us with its “Godzilla” level as predicted, that means that we’re going to get heavy rains dumping inches of water in a very short space of time. This causes flooding and mudslides, so it is a very good idea to have the number of a trusted company like ServiceFirst saved in your cellphone.

We hope that this winter doesn’t cause any problems for anyone, nor to have anyone subjected to a flood from inside their house due to appliance or other failure, but these things happen. And that’s why you have insurance—remember renters, you need insurance too. Your landlord’s insurance won’t cover your contents.

If you have any questions about your insurance policy and if you’re covered for flood, fire or mold damage, please give us a call. We don’t even mind if your policy isn’t with us! We’ll happily give you a free review. Just call 714-838-1911 to have us look over your policy and give you some peace of mind.

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